Website Redesign Roadmap: 10 Questions to Ask Before You Start

January 28, 2025
Website Redesign Roadmap: 10 Questions to Ask Before You Start

So, you're thinking about a website redesign. Exciting times! A fresh website can breathe new life into your brand, attract more customers, and boost your bottom line.

But hold on a second… before you get swept away by visions of sleek new layouts and trendy animations, let's pump the brakes.

A website redesign is a significant undertaking. Jumping in without a clear plan is like embarking on a road trip without a map – you might end up lost, frustrated, and far from your desired destination.

At Studio FLACH, we believe a successful website redesign starts long before the first line of code is written. It begins with asking the right questions. Consider this your essential "Website Redesign Roadmap" – 10 critical questions to answer before you start, ensuring your project stays on track and delivers real results.

Question #1: What Are Your Real Website Goals?

"To get a new website" isn't a goal. It's an activity. Think deeper. What do you actually want your redesigned website to achieve for your business?

  • Generate more leads?
  • Increase online sales?
  • Improve brand awareness?
  • Provide better customer service?
  • Establish thought leadership?

Clearly define 2-3 specific, measurable, achievable, relevant, and time-bound (SMART) goals. These goals will be your North Star throughout the entire redesign process, guiding your decisions and measuring your success.

Question #2: Who is Your Target Audience (Really?

You probably have a general idea of your target audience. But for a website redesign, you need to dig deeper.

  • Who are your ideal customers?
  • What are their pain points?
  • What information are they seeking online?
  • What devices are they using to browse the internet?
  • What are their online habits and preferences?

Develop detailed customer personas. Understanding your audience's needs, behaviors, and expectations is crucial for creating a website that truly resonates and converts.

Question #3: What’s Working (and Not Working) With Your Current Website?

Don't just throw out everything and start from scratch. Take a critical look at your existing website.

  • What are its strengths? (e.g., pages with high traffic, elements you like visually)
  • What are its weaknesses? (e.g., poor navigation, slow loading speed, outdated design, low conversion rates)
  • Use website analytics tools (like Google Analytics) to get data-driven insights into user behavior and identify pain points.
  • Gather feedback from your team and even trusted clients about their experiences with your current site.

Knowing what to keep and what to improve will save you time, resources, and headaches.

Question #4: What’s Your Content Strategy for the New Website?

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Content is king, queen, and the entire royal court! A beautiful website with weak content is like a stunning storefront with empty shelves.

  • What key messages do you need to communicate?
  • What types of content will engage your audience? (blog posts, videos, infographics, case studies, etc.)
  • Do you need to update existing content?
  • Will you be creating new content?
  • How will you organize your content for easy navigation and readability?

Plan your content strategy upfront. High-quality, relevant, and well-organized content is essential for attracting visitors, improving SEO, and driving conversions.

Question #5: What’s Your Must-Have Functionality?

Think beyond just static pages. What features are essential for your redesigned website to meet your goals and user needs?

  • E-commerce capabilities?
  • Contact forms and lead capture forms?
  • Blog or news section?
  • Customer portal or login area?
  • Integration with other tools (CRM, marketing automation)?

Prioritize core functionality. Don't get carried away with bells and whistles you don't really need. Start with the essentials, and you can always add more features later.

Question #6: What’s Your Design Inspiration (and What to Avoid)?

Gather inspiration, but also define your boundaries.

  • Look at websites you admire – both within and outside your industry. What do you like about them (design, usability, functionality)?
  • Identify design trends that align with your brand and target audience (and those to avoid!).
  • Consider your brand's visual identity – your logo, colors, typography. Your website design should be a seamless extension of your overall brand.
  • Think about accessibility – ensure your design is inclusive and usable for people with disabilities.

Inspiration is great, but make sure your design choices are strategic and purpose-driven, not just trendy for the sake of it.

Question #7: What’s Your Technical Foundation – CMS & Hosting?

Choosing the right Content Management System (CMS) and hosting is crucial for your website's performance, security, and scalability.

  • CMS Options: Consider platforms like WordPress (highly customizable), Squarespace (user-friendly, no-code - like our Nexus™ websites!), or a custom CMS.
  • Hosting: Choose a reliable hosting provider that meets your needs in terms of speed, security, and support.
  • Think about future scalability – will your chosen CMS and hosting be able to grow with your business?

Your technical foundation impacts everything. Make informed choices based on your budget, technical expertise, and long-term goals.

Question #8: What’s Your Website SEO Strategy?

Don't make your beautiful new website invisible to search engines! SEO should be a priority from day one of your redesign.

  • Keyword research: Identify the keywords your target audience uses to find businesses like yours online.
  • On-page optimization: Plan to optimize page titles, meta descriptions, headings, and content with relevant keywords.
  • Website structure and navigation: Ensure a clear and logical website structure that search engines can easily crawl.
  • Mobile-friendliness and website speed: These are crucial ranking factors.
  • Plan for 301 redirects if you're changing page URLs to maintain SEO equity.

A well-optimized website is essential for attracting organic traffic and reaching a wider audience.

Question #9: What’s Your Project Timeline and Launch Plan?

Website redesigns can take time. Be realistic about your timeline.

  • Break down the project into phases: Planning, design, content creation, development, testing, launch.
  • Set realistic deadlines for each phase.
  • Factor in time for feedback and revisions.
  • Plan your launch strategy: How will you announce your new website? Will there be a soft launch or a big reveal?

Having a clear timeline and launch plan will help manage expectations, keep everyone on track, and ensure a smoother launch.

Question #10: What’s Your Website Redesign Budget?

Be honest about your budget. Website redesign costs can vary significantly depending on complexity, features, and agency fees.

  • Determine your budget range upfront.
  • Get quotes from multiple agencies or freelancers (like Studio FLACH!).
  • Be clear about what's included in the price.
  • Consider ongoing costs (hosting, maintenance, content updates).

Having a realistic budget will help you make informed decisions about scope, features, and design choices. Remember, investing wisely in your website is an investment in your business's future.

Conclusion

Planning a website redesign can feel like a lot, but by answering these 10 key questions beforeyou start, you'll be well on your way to a successful project. You'll have a clear roadmap, a defined strategy, and a much higher chance of achieving your website goals.

Ready to take the next step in your website redesign journey?

Studio FLACH can guide you through every stage – from strategic planning to stunning design and seamless development. Whether you need a streamlined, no-code website with Nexus™ or a fully custom, conversion-focused site with Leverage by Design™, we have a solution for you.

Let's talk about your website redesign goals!

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